Our contracts are designed to be flexible and provide as much protection as you require from single items of equipment such as servers to complete and comprehensive network cover. All our contracts can be tailored to meet a two, four or eight hour engineer response time and include telephone support.we are a recognized leader in providing reliable and cost-effective technical support services that effectively resolve the complex and persistent technology issues and challenges frequently faced by small and mid-sized businesses in today’s ever increasing complex infrastructures.
For many others, they realized the efficiency, increased service, responsiveness and cost savings derived from our industry leading solutions and outsourced all or part of their internal information technology tasks or duties to our company.
Qatar Provider can provide your company computer support services that incorporate guaranteed server up-time and service level agreements.In addition to utilizing skilled staff and leading tools and applications, our implementation of industry standard best-practice tasks further ensure the continual up-time of your environment as well as greatly reduce the occurrence and frequency of future technical issues.
24/7 Monitoring Support and Service
To assist our technical support team with real-time alerts and notifications if a serious technical issue occurs. In addition, these applications have been integrated into our application within our technology platform to allow us to provide our clients with the highest levels of responsiveness and accountability.
Remote Access and On-Site Support
Managed Firewall / Router / VPN
Active Directory Management
Online Backup Solutions
Email Solutions
Vendor Management
We currently provide these services to companies of varying size throughout the Doha.
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